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Craftsy Affairs

Help

How can we help?

Shipping & returns

We deliver across India. Delivery is free on orders above ₹1,999; below that it is ₹99. Most orders arrive in 5 to 8 days, and made-to-order pieces show their own dispatch time.

Craft pieces can be returned unused within 7 days of delivery. Food cannot be returned, for safety, unless it arrives damaged.

We do not ship outside India yet.

Track an order

Your order confirmation and dispatch emails include a tracking link from the courier. Use it to follow your parcel to your door.

Contact us

Our contact details will be listed here at launch.

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FAQ

Is everything really handmade?
Yes. Each piece is made by the maker named on its page, in the place and tradition it names. Where a craft has a Geographical Indication tag, we show it.
Why do handmade pieces vary?
Hand-dyed colours, hand-thrown shapes and block-printed patterns differ slightly from piece to piece. That is the mark of the hand, not a defect.
Can I order a piece made to order?
Some pieces, like Banarasi sarees, take weeks on the loom. Where a piece is made to order, its page shows the dispatch time.
Do you deliver outside India?
Not yet. International shipping is coming soon.

Privacy

We use your details only to deliver your order and, if you ask, to send our letters. Our full privacy policy will be published here at launch.

Terms

Our full terms of sale will be published here at launch.